Yes — a significant one. Our men's and women's pieces are cut from entirely separate patterns, designed around the proportions of each body rather than scaled from one to the other. A size M Runaway Tee in women's and a size M in men's are different in terms of size and cut.

Relaxed and boxy. Slightly cropped silhouette.

Each product page has its own size guide, right next to the size selector. Our pieces are cut differently across styles, so it's worth a quick check — especially if it's your first Open Row order.

Our fits are boxy and slightly oversized, so sizing down gives you a relaxed fit closer to your own size. If you prefer a more oversized look, your usual size also works. Please check the size guide on each product page for exact measurements to find your desired fit.

Our fabric is GOTS certified organic cotton from Anatolia, a region with one of the longest textile traditions in the world. Long-staple Turkish cotton is known for its softness and durability, qualities you notice from the first wear. The fabric also features a silk finish for an added layer of softness and a subtle sheen.

Yes, intentionally so. We use GOTS certified organic cotton — grown without synthetic additives, pesticides, or harmful residues. We work exclusively with certified production partners who meet strict standards for both quality and ethical practice.

But sustainability for us goes beyond materials. Building a permanent collection rather than seasonal drops means less waste, less overproduction, and pieces designed to be worn for years rather than discarded after a season.

Our packaging is fully recyclable and plastic free.

Organic cotton and silk finish both respond well to a litte care. To keep your pieces looking and feeling their best:

•⁠ ⁠Wash inside out at 30°C on a gentle cycle
•⁠ ⁠Wash with similar colours
•⁠ ⁠Do not bleach or dry clean
•⁠ ⁠Do not tumble dry
•⁠ ⁠Iron inside out on a low setting

We also recommend washing in a laundry bag to further protect the fabric.

We accept iDEAL/Wero, Mastercard, Visa, American Express, PayPal, Shop Pay, Apple Pay, and Google Pay.

We currently ship within The European Union. We're working on expanding our reach beyond that — sign up to our newsletter to be the first to know when new shipping destinations open up.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We're based in the Netherlands and aim to ship all orders within 1–2 business days. Delivery within the Benelux region typically takes 1–3 days and the rest of the European Union countries 3–7 days. Please note that during peak periods or due to occasional local disruptions, delivery times may be affected beyond our control.

Yes. Once your order ships you'll receive a confirmation from us with tracking details, followed by updates directly from the carrier at each step. You can also follow your shipment anytime through our order tracking page.

You can cancel your order any time before it ships. Once shipped, please wait for the product to arrive and initiate a return through your account. Please note that return shipping costs are at the customer's expense.

We don't offer direct exchanges, but the process is simple — return your item within the return window and place a new order in the size you need.

You can return any unworn, unwashed item in its original condition within 14 days of receiving your order. To start a return, head to your account page or use the returns link in our footer. For full details, see our Refund Policy.

If your order arrives damaged or isn't what you ordered, take a few photos and send them to hello@open-row.com. We'll cover the return shipping and make it right — replacement or full refund, your choice.